WHAT OUR CUSTOMERS SAID ABOUT OUR SERVICE IN 2007...

To Steve, Charlie, Charlotte and the team,
I wanted to write you a quick note to express how impressed I was with the
service I received yesterday. I have been visiting you and your team for
over 5 years now and have always been impressed by the professionalism and service that is provided, especially by Charlie, who is my regular hair stylist.

Yesterday I tried the new experience of the KMS Head Massage, which was
expertly applied. This was an extremely relaxing experience (you need a
good 10 minutes before you drive) and a welcome respite in an otherwise hectic life. This will be a welcome addition to my visits in the future.

Keep up the good work and best wishes for 2008 to all of you.
Haydn

 

Hi Steve,

Thought I must write to let you know how impressed I was with the customer service I received yesterday.

I just popped in with a concern over my hair colour. Roxanne and Caroline were great and got to work sorting it out immediately (which I wasn’t expecting). Kerry, your Graduate Stylist, then looked after me for the remaining treatment. She has washed my hair in the past and applied my hair colour before. I must say what a star she is; always enthusiastic and attentive, nothing seems too much trouble to her. She obviously has a passion for hairdressing and I’m sure she will be a great asset to you in the future.

It is service like this that breeds loyalty and gives clients the confidence to recommend friends and family.

Many thanks to you and your staff.

Best wishes

Linda

If you would like to add your comments on our service, please feel free to email us.

Thank you!